Monday, August 22, 2005
All my life, I have been plagued by a lot of fears about myself. The strongest fear that I have regarding myself is the fear of not being good enough. I am the worst critic there can ever be, and who is my unfortunate victim? Myself...
I have to struggle with the feeling of inadequacy from day to day. The question that I often ask myself these days is, "Am I good enough for my job?" I must admit that I sometimes hate this job, because it makes me feel stupid. I don't care if the customers are irate as long as I can say for certain that I am right and what I did was right.
I am trying hard to love this job. It is my means to survive. I really love it when the customers sound happy because they have been helped, even if they make my AHT scores soar...haaaay...The other day, I was able to troubleshoot a PA issue. The customer actually sang "Hallelujah!" Two weeks ago, there was this customer who was anxious to finish her school project, but didn't know what to do with her software. I was able to help her install and activate it. I took pity on her because she was on the verge of tears. Her thank you meant so much to me. She made my day go better...
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Four Days Later...
Ian made me sign my PMP form. He said this is for my regularization. Wheee! I hope I can prove myself worthy of my job. I promise to put forth my best effort. I know I can perform well in this job. I just need to be more optimistic and confident.
Posted @ 2:45 PM
